How to enter an order
Once you have signed up, you can enter an order in VisibleLogistics straightaway.
In the purple menu bar at the top of the page, select Create new order.
Note that almost everything is optional; the only constraint is that one of the three first fields, Buyer, Seller or Carrier, must be filled in with your organisation key. By default, the Seller field contains your key. To set the Buyer or Carrier to your key, select select me.
Optionally, enter more information about the order. For example, if this is a purchase order where you are the buyer, select your supplier as the seller. You can also enter external reference codes for the order and the carrier, dates, times and a delivery address.
Click the Create order button to save the new order, after which you can enter order lines.
Select Dashboard in the menu bar, to see the new order on the dashboard.
You can also use the preset filters (right) and the Orders menu item to browse orders. On the orders page, go back to the order that you just created by selecting its key in the first column.
On the order details page, you can add order lines, tags, attachments, comments and change its status. The other parties on this order - the buyer, carrier and seller - can also access this web page and do the same things you can, but your other contacts have no access.
To add an order line, select the Order line tab (bottom-left), select Add order line and fill in some details. Note that you can also select an item from existing catalogues in VisibleLogistics. If your supplier has a catalogue, you can search and pick items in it to fill in an order for you. If you have created items in your own catalogue, you can pick one to fill in an order for one of your customers.
To update the order status, select Update order status (top-right). Any partner who can access the order - the buyer, carrier or seller - can update the status.
On the Update order status page, change the status according to what happened to the order. For example, you may choose to use the Order acknowledged status to confirm the order details.
Optionally, enter a short comment in the Description field to explain the reason or communicate something to the other partners involved in this order.
Click the Save changes button to change the order status and return to the order page.
Adding comments and attachments is similar to adding order lines.
Create a new order